Terms and Conditions

Welcome to Aurum Secrets! By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. General Information

These Terms and Conditions govern the use of our website, located at www.aurumsecrets.pk, and the sale of products to you by Aurum Secrets. We reserve the right to change or update these terms at any time without prior notice. Any changes will be effective immediately upon posting to this page.

2. Products and Availability

• Product Information: We strive to display our products as accurately as possible, including colors, sizes, and features. However, the color and appearance of products may vary depending on your device screen and settings.
• Product Availability: All products are subject to availability. We do not guarantee the availability of any products. In the event that an item is out of stock, you will be notified via email, and we will offer alternatives or a refund.

3. Ordering and Payment

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This is not an acceptance of your order. We reserve the right to cancel your order at any time.
• Pricing: All prices are listed in PKR (Pakistani Rupee) or any other currency indicated. Prices are subject to change without notice.
• Payment: We accept various payment methods, including credit/debit cards, bank transfers, and other options listed at checkout. By submitting an order, you authorize us to charge your selected payment method for the total order amount.

4. Shipping and Delivery

• Shipping: We offer shipping services as outlined in our Shipping Information page. Delivery times and costs are calculated at checkout based on your location.
• Shipping Costs: Shipping charges are non-refundable unless the item is damaged or incorrect.
• Order Tracking: After your order is shipped, you will receive a tracking number. We are not responsible for delays caused by third-party shipping providers.

5. Returns and Exchanges

We offer a 7-day return policy as outlined in our Return & Exchange Policy. To initiate a return or exchange, please follow the instructions outlined in the policy.

• Returns must be in the original condition with all packaging intact.
• Non-returnable items include sale items, gift cards, and personalized items.

6. Privacy and Data Protection

We value your privacy and protect your personal information as described in our Privacy Policy. By placing an order, you consent to our collection and use of your personal data as outlined in the Privacy Policy.

7. Intellectual Property

• All content on our website, including logos, product images, text, and graphics, is the intellectual property of Aurum Secrets and is protected by copyright laws.
• You may not copy, reproduce, or use any content from our website without our express written permission.

8. User Conduct

• You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the website.
• You may not engage in any activity that could damage, disable, or impair the functionality of the website.

9. Limitation of Liability

To the fullest extent permitted by law, Aurum Secrets will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our products or services. This includes, but is not limited to, any loss of profit, data, or business opportunities.

10. Governing Law

These terms are governed by the laws of Pakistan. Any disputes or claims arising out of or in connection with these terms will be resolved in accordance with the applicable laws of Pakistan.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. By continuing to use our website, you agree to any changes made to these terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Aurum Secrets
Email: aurumsecrets@gmail.com
Phone: +92-343-0395901
Address: Alvi Grand Mall, Zarar Shaheed Road, Lahore, Pakistan